HOW TO BOOK

FIRST—telephone to check that the property is available—reserve it by telephone on
44 (0)1261 832 414

THEN—complete, detach and post the booking form with the deposit payment by 1st class post to arrive within 4 working days, to: Liz Lyall, Creel Cottage, Macduff AB44 1SN. Please make checks payable to E. Lyall.

Deposit payment
The amount payable is £100.00, per week. Bookings made within 6 weeks of the start of the holiday must be paid in full.

Balance of Payment
On receipt of your booking form and deposit, I will send you a Confirmation of Booking, showing the balance due, which must be paid 6 weeks before the start of the holiday.
Reminders
Will not normally be sent, if the deposit or balance is overdue, I shall regard the booking as cancelled if I cannot make contact with you. On receipt of the balance I will send you detailed travelling directions which will include the address and telephone numbers you will need before setting off on your holiday.

Cancellations
You may be unfortunate enough to have to cancel your holiday. Where this is the case, holidays cancelled before the start of the holiday and the week/s successfully re-booked by the owner, you will receive a refund, less the £100deposit sent at the time of booking, to cover administrative costs. Note: if you must cancel your holiday, tell me immediately, so that I can make appropriate arrangements.

Important Information

ARRIVAL
Please do not arrive before 3.00 p.m. on the first day of your holiday. This gives me time to prepare the property for your arrival. You should vacate the property by 10.00 am on the day of departure, leaving it reasonably clean and tidy. If you arrive and find things are not as they should be, or something breaks down during your stay, please contact me immediately, next door at Creel Cottage, so I can sort it out . Note: It is vital you telephone me several days before setting off on your holiday so that you can confirm your arrival time, arrange for the collection of keys and discuss any other details.

PETS
Permission should be sought at the time of booking for any pet which you may wish to take with you on holiday. All pets should be kept under strict control and should never be left alone in or near the property. Animal hairs should be removed from carpets and furniture.
Pets should not be allowed to soil the garden or grounds around the cottage and pets are not permitted into bedrooms or onto furniture.

CLEANING
You must leave the cottage in a reasonably clean and tidy condition. I do not have much time to prepare it for the next visitor and your co-operation in this respect will be very much appreciated.